Shipping Policy

Thank you for visiting and shopping at HER SHAPEWEAR. The following terms and conditions apply to all orders placed through our website.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

During periods of high order volume, processing and shipping may be delayed by a few additional business days. If there is a significant delay in shipping your order, we will notify you via email.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.

Delivery

Delivery times vary depending on the destination and the shipping method selected at checkout. While we work with trusted shipping partners, delivery dates are estimates and cannot be guaranteed.

Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout, including apartment or unit numbers, postal codes, phone numbers, and any other information required for successful delivery.

HER SHAPEWEAR is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts & Local Pickup

If delivery cannot be completed due to reasons such as an incorrect or incomplete address, the recipient being unavailable, refusal of delivery, or any other circumstance requiring collection, the package may be held at a local courier facility or designated pickup location.

In these cases, it is the customer's responsibility to follow the courier's instructions and collect the package within the timeframe specified by the carrier.

If a package is returned to HER SHAPEWEAR because it was not collected or because delivery could not be be completed for reasons outside our control, any reshipping costs will be the responsibility of the customer.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer. HER SHAPEWEAR is not responsible for any customs duties, taxes, tariffs, import fees, or other charges applied to your order.

Damaged, Lost, or Missing Packages

HER SHAPEWEAR is not liable for products that are damaged or lost during transit.

If your order arrives damaged, please contact the shipping carrier and our support team as soon as possible so we can assist you. Please retain all original packaging and damaged items, as they may be required when filing a claim with the carrier.

International Shipping

We proudly ship our products worldwide.